The tech showed up on time ---- there was NO CALL from the call center to check to see if anyone was home. Work was performed in a professional way. Andy – took time to make sure everything was completed before he left. Tech wore shoe coverings, careful of everything in the house. Tech looked professional – neatly dressed. Tech’s attitude was most impressive. Friendly, but business like. Andy took time to assure that I understood the work that done, and the cost of repairs. On my next a... - Everett Allen
I was very impressed on how Carl and your company cared about my particular situation. I will recommend you to everyone. - Greg
Very nice lady on the phone, loved the advanced call just before visit and your technician Jim did an outstanding job.- Christine
We are very pleased to have one hour air conditioning and heating do our new installation. Starting with sales , Ernie Rodriguez was Patience, helpful and very professional. The two young men, Chris and Josh, worked steadily and very hard. They knew what they were doing. They did a wonderful job. We highly recommend your company.- John and Elizabeth
Rich treated me with the utmost respect. - Deborah
Ben was very professional and explained in detail what would be done before starting the work. - Murriel
Dennis is an outstanding technician and was very professional and helpful. - Satisfied Customer
Rick fixed the problem then stayed until he was sure the unit was running correctly and to his expectations. - Gordon
BJ was on time, efficient and pleasant to work with. - Brandi
I am floored ( in a great way) with the service I received from Josh. It was a great experience. - Sue
I wanted to thank you for the excellent service that I have gotten from your company. Over the last few years, your company has installed a new air conditioner, a new furnace and new duct work for me. I've always been pleased with the work and have come to trust your technician Josh Allen. It is hard to convey how difficult it is to be a senior citizen living alone to be able to trust a company to recommend what needs to be done, and not take advantage of the customer's lack of knowledge about t... - Yvonne
Many thanks to your ethical & hard working team there at one hour. I was blown away by the great service of your technician, Jim Inglis, as he came out on a Saturday and fixed my A/C on the spot when other companies said it couldn't be fixed so I'd buy a new system from them. Comfort Advisor, Ed Kijewski was honest enough to possibly pass up a sale in order to have my A/C fixed. These kinds of employees are hard to find, so please hang onto them and treat them well because you've got my busi... - Amanda
On August 14, 2010 a team of your technicians installed a heat pump in my home. I'm writing to tell you how pleased I am with these people and their work. First, Ed Kijewski came to ascertain my needs. He was amiable, knowledgeable and very helpful. He called Rex Erwing to assist him in defining the problem and how best to serve my needs. Ed gave me options and explained them to my satisfaction and a date was made to do the work. On the 14th installers arrived early to my home and Ariel and Stev... - Maurice
There are not many times in today's market place that a company actually does what they promise. Dan King'One Hour Air of Charlotte did that today. Not only was the technican (Gary) knowledge and friendly but he new his stuff and within 2 minutes understood what our air condition problem was. Then within 20 minutes he had corrected the issue while giving some good advice on some other questions we had. Now here is where a business makes it reputation: When it came to settling the bill, due to Ga... - John
My wife and I were very pleased with your service and we look forward to an ongoing relationship with your organization. When I made my first call on the weekend I anticipated talking to a part-time rookie and I ended up with a gentleman who was an OUTSTANDING professional and asked all the right questions. I was ready to sign up right at that time. The next day Dean Sibrans arrived and again we were impressed. He had a very pleasant manner about him and was again very professional. He made a ve... - Ed
My wife Wendy and I moved to Charlotte from New York City five years ago and upon the recommendation of several of our neighbors, became 'Comfort Club' members. Earlier this year we purchased a tankless water heater and Harmony filtration system from you and subsequently became members of the 'Ben Society'. From our initial encounter with your field technician (which was, at the time Eric Stocker) it was immediately apparent that you have some extraordinarily talented people working in the field... - Robert Jared
Jeff has passion for others and I will never forget it. He is very knowledgeable and very kind to customers. He is an A+ for your company. Hats off for Jeff. - Lona
Josh not only caught needed additions but also fixed items under warranty.- Abby B.
Very professional. Made sure we were taken care of. Took 3 days to get units running.- M. James
Best service I have had yet. - Mark
You need to hire more "Brian's". This young man was exceptional. He was very knowledgeable and made me feel that he knew what he was doing and gave me confidence it job would be done right! - Satisfied Customer
Great technician, very friendly, will request. - Scott M.
We cannot begin to tell you how much you did for us. Wednesday morning we woke up to no heat. We called your office at about 8am and told you of our problem. By 9:30am there was a service man here. He inspected our 14 year old furnace and found that the control board was shorted and we would need a new one. The cost approx. $800. We thought it would be ridiculous to spend that kind of money on an old furnace, so we inquired about a new unit. Immediately the service man called his supervisor to c... - Jim & Dottie
Very nice lady on the phone, loved the advanced call just before visit and your technician Jim did an outstanding job3. - Christine3
Very nice lady on the phone, loved the advanced call just before visit and your technician Jim did an outstanding job2 - Christine2
Very nice lady on the phone, loved the advanced call just before visit and your technician Jim did an outstanding job. - Christine
One Hour Air Conditioning & Heating has been serving the Charlotte, NC, area since 1971. Our skilled maintenance and repair technicians provide prompt and professional service to each of our customers. We promise that we're “Always on time, or you don’t pay a dime.”™
Call us now at 704-897-7005 to schedule an appointment. We look forward to solving all of your Charlotte air conditioning installation, heating repair and other HVAC service needs.
At One Hour Air Conditioning & Heating, we provide professional HVAC repair services to Charlotte and the surrounding areas. Our services are available 24 hours a day to both residential and commercial customers. Our contractors receive background-checks, are drug-tested, and have at least five years of experience.
Our licensed technicians will perform a full inspection on your system and offer advice that will help you save money, and create a home or office climate environment that is energy-efficient and healthy. You, the customer, are the most important aspect of our business, and we will never forget that.
Our services include heating and air conditioning repairs and installation, furnace repair, and geothermal and electric generator repair. Comfort Club, our heating and cooling maintenance program, helps you stay on track with regular heating and cooling system checks.
*Financing provided by Wells Fargo Financial National Bank, a subsidiary of Wells Fargo Financial. Wells Fargo is an affiliate of Wells Fargo Bank, N.A.
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